EI & CQ

Most of you are probably familiar with the IQ tests that measure the level of the intelligence. There is a debate what the IQ test actually measures and how accurate the test is, especially while taking into the consideration that some of the differences in IQ disappear when control for social and economic factors.

While researches debate about the proper measurement of the IQ test, I would give more attention to two types of the intelligence I personally think are very useful in today's fast paced and culturally diverse world.

The two heroes of today are: emotional intelligence and cultural intelligence.

Have you ever tried to recognize your own emotions and emotions of others? How that skill would influence your behavior? What if instead of reacting to someones emotions you first recognize them? What would happen if you stay aware of your emotions as they happen? How that would help you to build better relationships with yourself and others?

We tend to react very quickly to our own emotions and the emotions of others. Being aware of emotions can help you to stay flexible and positively direct your behavior. That approach also exclude blaming others, as being aware of your emotions you take full responsibility for them.  Next time when you feel like certain emotion arises, take a moment to recognize it, being aware of as it happens. Instead of react observe.

On top of the emotions that we face every day with interactions with other people, the world becomes more and more culturally diverse. We work in the international teams, travel abroad much often than in the past, the Internet makes the interactions with other nationalities much easier than ever. Understating the behavior of people coming from diverse cultures is not any more exclusive skills it is a necessary skill for healthy functioning in the culturally diverse world. The good news is almost everyone can learn cultural intelligence which is the capability to function effectively across national ethic and organizational cultures. When you find your self in the cross-cultural situation or assignment ask yourself four questions:

What is my motivation for this assignment? What cultural information do I need to fulfill this task? What is my plan for this initiative? What behaviors do I need to adapt to do this effectively?

Effectively applying cultural intelligence requires a proper research about the culture you are interacting with and answering all the above questions.

If you feel like exploring more about emotional and cultural intelligence, David Livermore would be your reference for the cultural intelligence and Daniel Goleman for the emotional intelligence.